Returns Policy

Returns Policy

At Elvyn International, we aim to provide a smooth and transparent returns process.

Returns Window

We offer a 30-day return period, meaning you have 30 days from the date you receive your item to request a return.

Once your return has been received and inspected, refunds will be processed within 14 days to the original payment method.

Return Shipping

We do not offer prepaid return labels. Customers are responsible for return shipping costs.

We strongly recommend returning items via Royal Mail Special Delivery by 1pm (Tracked) to ensure safe and secure delivery.

Please include your order number clearly written on a piece of paper inside your return package.

Returns Address

Contact Elvyn International for returns
support@elvyninternational.com

Return Eligibility

To be eligible for a return, items must be:

  • In the same condition as received

  • Unworn and unused

  • With all original tags attached

  • In original packaging

Returns that do not meet these conditions may be refused.

Damages & Incorrect Items

Please inspect your order upon delivery.

If your item is damaged, defective, or incorrect, contact us immediately so we can assess the issue and resolve it as quickly as possible.

Contact Us

For any questions regarding returns, please contact our support team:

Email: support@elvyninternational.co.uk

ELVYN — Rise Above