Returns Policy
At Elvyn International, we aim to provide a smooth and transparent returns process.
Returns Window
We offer a 30-day return period, meaning you have 30 days from the date you receive your item to request a return.
Once your return has been received and inspected, refunds will be processed within 14 days to the original payment method.
Return Shipping
We do not offer prepaid return labels. Customers are responsible for return shipping costs.
We strongly recommend returning items via Royal Mail Special Delivery by 1pm (Tracked) to ensure safe and secure delivery.
Please include your order number clearly written on a piece of paper inside your return package.
Returns Address
Contact Elvyn International for returns
support@elvyninternational.com
Return Eligibility
To be eligible for a return, items must be:
Returns that do not meet these conditions may be refused.
Damages & Incorrect Items
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can assess the issue and resolve it as quickly as possible.
Contact Us
For any questions regarding returns, please contact our support team:
Email: support@elvyninternational.co.uk
ELVYN — Rise Above
Authenticity
Authenticity is the foundation of Elvyn International. Every item sold through our platform is carefully sourced and verified to ensure our customers receive only genuine, high-quality products.
When you shop with Elvyn International, you can be confident that every purchase is authentic and sourced responsibly.
Our Promise
At Elvyn International, every product we sell is 100% authentic and brand new, unless otherwise stated.
We do not deal in:
Authenticity and trust are non-negotiable.
Where We Source From
We source our products through a trusted and transparent supply network, including:
For every item:
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We retain supplier records and invoices
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Documentation can be provided for brand or platform verification when required
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All products listed are physically held in stock and ready for immediate dispatch
Our Authenticity Guarantee
Every product undergoes a thorough inspection before dispatch.
If a customer ever believes an item purchased from Elvyn International is not authentic, we will:
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Arrange a free return, and
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Issue a full refund immediately following inspection
Your confidence in our authenticity is our priority.
Why Shop With Elvyn International
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✅ UK-registered company
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✅ 100% authentic products from trusted sources
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✅ Transparent sourcing and verification
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✅ 30-day hassle-free returns
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✅ Fully tracked shipping with trusted couriers
ELVYN — Rise Above
